Volvo Group UK | Customer Service - CSR Jobs in Dunstable

Position: Customer Service – CSR
An exciting opportunity has arisen for a CSR to work alongside our experienced team front of house. This role requires you to handle all aspects of our service to Customers, which includes bookings, call backs, updates and how our systems work.

Responsibilities:

  • To greet customers in a courteous manner, interpret their requirements and complete the necessary paperwork to enable work to be undertaken.
  • To inform customers of completion times and payment methods.
  • To contact customers to inform them of any additional work required and issue accurate quotations to gain the necessary authority to complete the work.
  • To ensure all customer complaints are courteously and efficiently handled and processed.
Offered Salary

Depends on Experience

Gender

Male, Female

Qualification

Bachelors Degree

Experience

1-3 Years

Requirements:

  • Previous HGV dealership experience
  • Good communication skills, both written and oral.
  • Excellent IT knowledge, although training will be given on our in-house systems
TitleVolvo Group UK | Customer Service – CSR Jobs in Dunstable
Hiring OrganizationVolvo Group
Job LocationDunstable, UK
Date PostedNov/14/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A
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Disclaimer:
*This Jobs was Originally Posted on Volvo Group Jobs Site..