Volvo Group UK | Customer Service - CSR Jobs in Dunstable
Position: Customer Service – CSR
An exciting opportunity has arisen for a CSR to work alongside our experienced team front of house. This role requires you to handle all aspects of our service to Customers, which includes bookings, call backs, updates and how our systems work.
- To greet customers in a courteous manner, interpret their requirements and complete the necessary paperwork to enable work to be undertaken.
- To inform customers of completion times and payment methods.
- To contact customers to inform them of any additional work required and issue accurate quotations to gain the necessary authority to complete the work.
- To ensure all customer complaints are courteously and efficiently handled and processed.
- Previous HGV dealership experience
- Good communication skills, both written and oral.
- Excellent IT knowledge, although training will be given on our in-house systems
|Title||Volvo Group UK | Customer Service – CSR Jobs in Dunstable|
|Hiring Organization||Volvo Group|
|Job Location||Dunstable, UK|
|Employment Type||Full Time|
*This Jobs was Originally Posted on Volvo Group Jobs Site..