Voice of the Customer Analyst | Al Futtaim Digital Retail Careers

Voice of the Customer Analyst | Al Futtaim Digital Retail Careers


Position: Voice of the Customer Analyst
The Voice of Customer Analyst would support Al-Futtaim VoC strategy, to ensure success in day-to-day work of providing support to AFG Retail brands. Prepare, analyse, and summarize various weekly, monthly, and periodic functional results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts.

Responsibilities:

  • Collaborating with Brands, CX Platform support teams, IT team & other cross-functional teams to enhance customer services
  • Present key findings by analyzing data and report to line manager
  • Analyse and understand correlations between NPS and other business KPI’s

Requirements:

  • 3+ Years of experience in Customer Experience, Market Research, Project Management, or a related field
  • Knowledge of Customer Experience principles, CX metrics, CX related analysis
  • Good analytical skills, creative problem solver, excellent communicator

For more details, please visit…

Al Futtaim Digital Retail

TitleVoice of the Customer Analyst | Al Futtaim Digital Retail Careers
Hiring OrganizationAl Futtaim Digital Retail
Job LocationDubai, UAE
Date PostedSep/17/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
chive logo


How to Apply for Middle East Jobs with Overseas Employments Promoters.

  1. Visit Careershive.com We bring you the most legit Jobs from Overseas Employments Promoters that are approved from Government.
    Search for your favorite Country and Niche
  2. Still Need Help? Contact CareersHive and we will take care moving forward.

To get latest job updates by email please enter your details below

    FAQ?

    You can find Apply here Button on every job to start your application.

    Navigate to CareersHive to find all the related jobs.

    We are always here to help you, please fill the contact form and we will get back to you shortly.

    *This Jobs was Originally Posted on Al Futtaim Digital Retail Jobs Site..