Urgent Telephone Operator Jobs in Dubai 2023 | Waldorf Astoria Careers

Position: Urgent Telephone Operator
As a Telephone Operator for the Waldorf Astoria Dubai International Financial Centre, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer

Responsibilities:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Accept and deliver all messages correctly and promptly for both Guests and management
  • Ensure all wake up calls take place at the correct time
  • Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
  • Handle emergency calls immediately and relay comprehensive and accurate information, as required
  • Demonstrate a high level of customer service at all times
Offered Salary

Depends on Experience

Gender

Male, Female

Qualification

Bachelors Degree

Experience

1-3 Years

Requirements:

  • Positive attitude and good communication skills, especially on the telephone
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency
TitleUrgent Telephone Operator Jobs in Dubai 2023 | Waldorf Astoria Careers
Hiring OrganizationWaldorf Astoria
Job LocationDubai, UAE
Date PostedJan/13/2023
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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Disclaimer:
*This Jobs was Originally Posted on Waldorf Astoria Jobs Site..