Urgent Call Center Agent Jobs in Abu Dhabi | FAB Careers

Urgent Call Center Agent Jobs in Abu Dhabi | FAB Careers


Position: Call Center Agent
To handle all inbound calls and emails via the website related to FAB Properties and Mismak.

Responsibilities:

  • Handle all inbound customer calls; respond to FCR enquiries and capture/pass messages as directed (Arabic/English).
  • Log all incoming rental enquiries, service requests, complaints and other feedback into the CMS system and provide unique reference number together with a target resolution time to caller.
  • Monitor and track all case files from CMS until completion; notify customer of any delays and expedite where necessary to maintain customer service standards (KPIs)

Requirements:

  • Bachelor’s degree in the Arts (BA) or Sciences (BS) or a related discipline.
  • Three years’ relevant experience in a Call Centre environment preferably in the property or construction sector, with a minimum of two years as an Agent or Customer Service Representative.
  • Please specify the Qualification required for the related Job

For more details, please visit…

FAB

TitleUrgent Call Center Agent Jobs in Abu Dhabi | FAB Careers
Hiring OrganizationFirst Abu Dhabi Bank
Job LocationFirst Abu Dhabi Bank (FAB) Al Qurm Business Park,
Abu Dhabi, United Arab Emirates
Date PostedSep/09/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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    *This Jobs was Originally Posted on FAB Jobs Site..