UAE-Technical Specialist
Job: Full Time
United Arab Emirates

Employer Description
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services

Job Description
As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects

Requirements:

1. Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
2. Flexibility to regularly rotate through different technical specialties and skill sets
3. Ability to thrive on change as products evolve
4. You’re passionate about Apple and eager to share that passion with others
5. You have strong people skills-you’re approachable, a good listener, and empathetic

For more details, please scroll down & see the details.

UAE – Apple