Thales UAE | Sr. Engineer Customer Success Support Jobs in Dubai
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people.
Position: Sr. Engineer Customer Success Support
- Coordinate at regular intervals with Customer to track critical milestone e.g. go-live releases or upgrades, ensure availability and focus on flawless service and operations delivery.
- Ability to demonstrate technical troubleshooting and case management skills.
- Ability to communicate with all stakeholder internal and customer.
- Provide technical ability in problem-solving, including proposing and discussing fixes, advising and educating customers.
- Collaborate with Engineering teams to track status and drive product fixes & Feature Requests
- Be the point of Escalation for the Customer to report concerns on quality or timelines, or for other critical issues needing immediate attention.
- Strong understanding of Linux working and troubleshooting
- Ability to demonstrate knowledge about Cluster, VM based solution deployment, and management, including knowledge about networking, servers and storages.
- Proficiency with Customer Relationship Management (CRM) software such as Salesforce, JIRA and Confluence.
For more details, please scroll down & see the details.
|Title||Thales UAE | Sr. Engineer Customer Success Support Jobs in Dubai|
|Hiring Organization||Thales Group|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
Browse ALL JOBS, You might be interested in one or check Jobs by following categories
Jobs By Country
Time needed: 1 minute.
How to Apply for Middle East (Saudi Arabia , UAE , QATAR , OMAN , KUWAIT and BAHRAIN) Jobs with Overseas Employments Promoters.
- Visit Careershive.com We bring you the most legit Jobs from Overseas Employments Promoters that are approved from Government.
Search for your favorite Country and Niche
- Still Need Help? Contact CareersHive and we will take care moving forward.
To get latest job updates by email please enter your details below
You can find Apply here Button on every job to start your application.
Navigate to CareersHive to find all the related jobs.
We are always here to help you, please fill the contact form and we will get back to you shortly.
*This Jobs was Originally Posted on Thales Jobs Site..