Telephone Operator Jobs in Al Ain Rotana Hotels 2021
Job: Full Time
Al Ain, UAE
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience
- Receive each guest call in a professional and friendly manner
- Maintain effective communication with all related department to ensure smooth service delivery
- Handle every query in a polite and courteous manner and exceed guest expectations
- Ensure guests are greeted by name upon calling as per the Rotana Standard
- Maintain an up to date knowledge of the hotel and local services
- Maintain an awareness of guest profile through the Opera guest profile system
- You should ideally have a diploma / degree in the hospitality field with similar previous work experiences.
- Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials.
- Computer literate and previous experiences with Opera are an advantage
For more details, please scroll down & see the details.
|Title||Telephone Operator Jobs in Al Ain Rotana Hotels 2021|
|Hiring Organization||Al Ain Rotana|
|Job Location||Al Ain, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Rotana Hotels Jobs Site..