Telephone Operator - 12m Internship in UAE at Sheraton Emirates Hotel
Telephone Operator – 12 Month Internship
Job: Full Time
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs
- Speak with others using clear and professional language; answer telephones using appropriate etiquette
- Comply with quality assurance expectations and standards
For more details, please scroll down & see the details.
|Title||Telephone Operator – 12m Internship in UAE at Sheraton Emirates Hotel|
|Hiring Organization||Sheraton Hotels & Resorts|
|Job Location||Sheraton Mall of the Emirates Hotel Dubai,|
Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates
|Employment Type||Full Time|
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