Technician/Sr. Technician, IT Services | American Airlines Jobs in Miami

Technician/Sr. Technician, IT Services | American Airlines Jobs in Miami


Technician/Senior Technician, IT Services
 
Full Time
Miami, USA

Employer Description
American Airlines, Inc. is a major American airline headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the world’s largest airline when measured by fleet size, scheduled passengers carried, and revenue passenger mile

Job Description
This job is a member of the Information Technology Team within the Information Technology Division Responsible for assisting employees in all facets of end-user computing, which includes software/hardware installs, upgrades and overall maintenance of PC desktop/laptop systems and peripherals

Responsibilities:

  1. Resolves and closes tickets/work orders supporting end-user desktops and peripherals
  2. Responds to customer support issues escalated from the Helpdesk
  3. Remotely diagnoses and resolves requests utilizing remote tools
  4. Performs preventative maintenance
  5. Follows management guidance, adhering to IT policy and procedure
  6. Supports remote access for virtual private network connectivity as well as wireless/broadband connectivity for laptops

Requirements:

  1. Associate / Bachelor Degree in Computer Science, Information Systems, or other related field or equivalent work experience/training
  2. 5 years’ of demonstrable ‘hands-on’ IT work experience supporting and resolving diverse PC desktop software and hardware issues
  3. Must have firsthand experience supporting desktop computers in a Windows/TCPIP environment
  4. A+ certification
  5. MCSE/MCP is a plus
  6. Previous IT infrastructure experience in Airline/Airport environment

For more details, please scroll down & see the details.

US – American Airlines

TitleTechnician/Senior Technician, IT Services | American Airlines Jobs in Miami
Hiring OrganizationAmerican Airlines
Job LocationMiami, FL, USA
Date PostedMar/12/2021
Base SalaryUSD
DescriptionListed below
Employment TypeFull Time
Valid UntilN/A

American Airlines Jobs Mar 2021

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