Team Leader - Events and Entertainments | Theme Parks Jobs in UAE
Team Leader – Events and Entertainments
Job: Full Time
The Entertainment & Events (E&E) department in LEGOLAND Dubai creates opportunities for memorable guest experiences within the park. That is through performances, shows, characters and annual events driven by the LEGO brand delivery and an extensive level of guest services. To ensure the highest level of standards are achieved and maintained throughout the daily operation of the Entertainment & Events Department. In charge for overall performance of the Entertainment & Events attendants in accordance with Merlin Safety Standards as well as departmental policies and procedures. Team Leaders to provide directions to Entertainment & Events Front Line Team on daily bases. Team Leaders to ensure that the company standards and values are met and developed through working relationships with all levels within the department
- Exceed guest expectations through ensuring departmental team deliver to agreed service standard Supporting the Entertainment & Events Management
- Team in organising and implementation of the training of the front-line team to required standards within time frames set
- Working alongside key operational stakeholders of the theme park facility to ensure all standards and KPI’s are met
- Show a well-developed sensitivity to customer needs by continually monitoring employee and guest interaction and acting on departmental results.
- Assist the Entertainment & Events Management Team in ensuring risk assessments are carried out in line with procedures and are updated regularly as ongoing “live” documents
- Deliver regular meetings with direct team and attend all required meetings with the middle/senior management team to ensure effective communication within the department
- A minimum of 2-year experience in an Operational role in hospitality/entertainment
- Fluent in both written and oral English
- Proficient in Microsoft Office programmes, email etc
- Previous experience is the following fields; Entertainment, Themepark, Childcare
- Previous experience in leading a team
For more details, please scroll down & see the details.
|Title||Team Leader – Events and Entertainments | Theme Parks Jobs in UAE|
|Hiring Organization||LEGOLAND Dubai|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Dubai Parks and Resorts Jobs Site..