Store Manager - Dolce & Gabbana | Chalhoub Group | AE
Store Manager @ Dolce & Gabbana | Chalhoub Group | AE
Store Manager – Dolce & Gabbana (LEVEL Shoes)
We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years
Our Store Manager is responsible for ensuring that the store maximizes its commercial performance and delivers exceptional Guest Experience. Our Store Manager will drive both eNPS and cNPS through the implementation of People and CX strategies
- Drive in-store CX initiatives
- Plan succession of team members in terms of readiness
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..
- Increase sell-through at full price
- 6 – 8 years in managing a team in a Fashion Retail capacity
- Expertise in sales techniques and product knowledge
- Comfortable with all aspects of merchandising; including stock rotation and inventory
- Good knowledge of current trends and strong use of social media platforms
For more details, please scroll down & see the details.
Chalhoub Group – UAE
|Title||Store Manager @ Dolce & Gabbana | Chalhoub Group | AE|
|Hiring Organization||Chalhoub Group|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Chalhoub Group Job Site..