Specialist, Client Delivery | Standard Chartered Bank Jobs in UAE 2022
Position: Specialist, Client Delivery
Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall channel service for the clients
- Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics
- Drives relevant targets across team. Ensures that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and to within agreed service level agreements including turnaround times, productivity, and quality
- Ensure work performed by team is error free with no operating losses and adheres to first-time-right principles. Contribute to the teams’ BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.
- Ability / experience managing individuals or teams
- Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management
- Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets
For more details, please visit…
|Title||Specialist, Client Delivery | Standard Chartered Bank Jobs in UAE 2022|
|Hiring Organization||Standard Chartered Bank|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Standard Chartered Bank Jobs Site..