Shangri-La Hotel | Food & Beverage (Waiter/ess) Jobs in Abu Dhabi
Food & Beverage (Waiter/Waitress)
Abu Dhabi, UAE
The hotel comprises 214 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland.
- Provides courteous service to guests and responds promptly to guest’s inquiries, complaints or requests
- Handles all complaints and requests immediately and ensures that guests are satisfied with the service. Requests assistance from the Service Leader/ Manager if complaints and requests cannot be handled
- Prepares all documentation for the amenity program, highlighting VIPs and special request
- Operates all computer systems in accordance with the correct operating standards
- Deals with enquiries from Reception, Cashiers, Accounts and other departments as necessary in a professional manner
- He/she is employed by the Food and Beverage Division and as such may be assigned to any area that the Management seems suitable and necessary
- Organise document and track pick up of dirty trays / trolleys, direct staff as required to retrieve dirty trays and trolleys
- Take guest’ food and beverage order utilizing suggestive selling techniques and following all departmental standards
- At least 1 years experience in a similar position in a 5* hotel
- Excellent communication skills in English (oral and written). Fluency in Chinese is preferable
- Passion for delivering exceptional levels of guest service
- A warm personality, attentive and presentable
- Accountable and resilient
For more details, please scroll down & see the details.
UAE – Shangri-La Group
|Title||Food & Beverage (Waiter/ess) Jobs in Abu Dhabi | Shangi-La Hotel Careers|
|Hiring Organization||Shangri-La Group|
|Job Location||Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Shangri-La Group Job Site..