Service Relationship Associate | Citibank Jobs in UAE 2021

Service Relationship Associate | Citibank Jobs in UAE 2021

Service Relationship Associate
Job: Full Time
Dubai, UAE

Job Description
The Service Relationship Associate will provide excellent relationship management and account servicing support to Relationship Managers so that as a team, there is greater productivity in acquiring, deepening and broadening existing and potential relationships The Service Relationship Associate is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support


  • Ensure consistently strong and proactive support is given to Relationship Managers through timely and error-free execution of trades; and all other aspects of service and customer relationship management
  • Identify opportunities for streamlining/straight-through/centralized processing so as to significantly improve our operating efficiency, reduce cycle time and costs
  • To ensure all work processes are executed in compliance with Bank’s policies and procedures, timely and error-free, delivering consistency in client experience, in tandem with business & financial objective, and as per regulatory requirement
  • Ensure all aspects of the department’s administrative functions are carried out effectively and completely in accordance to approved operating procedures of the Business


  • Bachelor’s/University degree or equivalent experience
  • 4-5 years’ banking experience ideally in client-servicing
  • Previous relevant experience preferred
  • Effective verbal and written communication
  • Influencing and relationship management skills
  • Proven ability to creatively solve problems

For more details, please scroll down & see the details.


TitleService Relationship Associate | Citibank Jobs in UAE 2021
Hiring OrganizationCitibank
Job LocationDubai, UAE
Date PostedSep/06/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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