Position: Service Design Manager
Dubai, UAE
Our Client is seeking candidates who have a strong understanding of service design to work within an interdisciplinary design team to plan, visualize and define new user and service experiences, relying on a wide range of skills, from research design to experience and service design. 

Responsibilities:

• Study corporate challenges, developments, and operations from a broad perspective, and discuss their broader ramifications and long-term outcomes.
• Understand and concisely explain how the company must evolve from a human-centered, user-experience, technology, and business standpoint.
• Create future product and service concepts that inspire customers and meet their evolving needs.

Requirements:

• Minimum 5+ years of professional experience in the field of service design that includes multiple touchpoints.
• Knowledge of areas of expertise within the broader design environment, such as design research, design strategy, and prototyping; readiness to widen individual’s skill set into adjacent specialties. 
• Proficiency in leading workshops and organizing design sprints in collaboration with stakeholders.