Service and Support Engineer (Azure) Jobs in Dubai | DP World Careers
DT World is developing digital logistics solutions that are based on the latest technologies and using distributed systems using cloud-based infrastructure and solutions. These digital logistics solutions need to have a robust solution architecture that remain in-sync with changing business requirements that leverage hybrid best-in-class open-source and enterprise-grade technologies
Position: Service and Support Engineer
The Service and Support Engineer is responsible for supporting DT World’s technology products that are aligned with the company’s revenue and product objectives. They will need to take a leadership role in Managing and providing customer support and follow-up by coordinating the activities of the Support engineers in managing and maintaining incidents and problems, ensuring high quality of service
- Be focal point for customer escalations.
- Provide the required support to DTWorld’ customers through various channels of communications that includes email, Microsoft teams, JIRA Service desk etc.
- Manage and attend daily support meetings with customers and internal teams to provide a proper summary and reports of current issues and resolutions
- Bachelor degree in Computers or a relevant discipline
- Minimum 5 years overall experience with at least 3 years in supporting and managing business software and products
- Minimum 5 years experience in the IT field with exposures of infrastructure and cloud services
For more details, please scroll down & see the details.
|Title||Service and Support Engineer (Azure) Jobs in Dubai | DP World Careers|
|Hiring Organization||DP World|
|Job Location||JAFZA LOB 17 – Fifth Floor, AE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on DP World Jobs Site..