Position: Senior. Sales Manager/Managed SMB Sales
Builds & manages relationships with SMB customers in order to ensure customer satisfaction as well as profitable account growth and maximization of sales in both Core and Digital Services.

Responsibilities:

• Builds and manages permanent, proactive customer relationship and ensures customer satisfaction and stickiness as well as profitable account growth by coordinating all customer-related activities and acting as first-point of contact. Builds and manages permanent, trusting customer relationships.
• Develops and executes sales strategies for individual SMB customers to achieve given sales, revenue, visits, customer experience, Digital, and VOA targets.
• Bears overall responsibility for customer ownership by managing an average of 40 customer base and acts as central point of contact and interface between customer organization and Etisalat.