Senior Cargo Agent – Chicago (ORD) 
Job: Full Time
Chicago, IL, USA

Job Description
Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Provide information and system support to customers with regard to rates, details, bookings, connections, regulations and other enquiries and oversee the service from GHA

Responsibilities:

• Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including build instruction, maximisation of available space, load control, safety and ad hoc flight instruction
• Monitor import cargo receipt and breakdown, resolving any related issues
• Update flight handling reports including identification and monitoring of irregularities and discrepancies
• Dispatch post flight information to the correct departments in a timely manner

Requirements:

• Educated to at least GCSE standard
• Minimum of 3 years experience in an Airline / Cargo Operations environment, including at least 2 years as a Cargo Agent (or equivalent)
• Knowledge of Dangerous Goods regulations and ideally hold a DG certificate Knowledge of Weight & Balance procedures and Live Animal Regulation PC based skills including Microsoft Word/ Excel/ E-mail

For more details, please scroll down & see the details.

The Emirates Group