Returns and CMS Manager | Boohoo Jobs in Burnley

Returns and CMS Manager
Job: Full Time
Burnley, United Kingdom

Employer Description
Boohoo is British online fashion retailer, aimed at 16–30 year olds. The business was founded in 2006, and had sales in 2019 of £856.9m. It specialises in own brand fashion clothing, with over 36,000 products

Job Description
We are looking for someone to join a new and exciting role joining the Carrier Management team. This newly created role will consist of managing our Returns & CMS partners, as well as undertaking the internal business requirements to support the future growth and strategy


  • Performance manage all third parties to the agreed contractual KPI’s through the review of daily, weekly and monthly KPI reporting.
  • Represent the Boohoo group at the weekly performance review meeting and Monthly Business Review meetings.
  • Work alongside key business stakeholders such as Tech, Operations, Customer Services, Finance and Procurement
  • Oversee commercial responsibilities to support budgets and cost initiatives


  • Carrier & logistics industry experience required (UK & International)
  • A good understanding of Carrier & Returns Management providers
  • Operational knowledge
  • Ability to challenge and work collaboratively with internal colleagues and external partners

For more details, please scroll down & see the details.


TitleReturns and CMS Manager | Boohoo Jobs in Burnley
Hiring OrganizationBoohoo Group plc
Job LocationBurnley, United Kingdom
Date PostedJan/17/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

Boohoo Jobs Jan 2022

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