Reservations Agent Jobs in St. Andrews, Scotland at Fairmont Hotel

Reservations Agent Jobs in St. Andrews, Scotland at Fairmont Hotel


Reservations Agent
Job: Full Time
St. Andrews, Scotland, United Kingdom

Job Description
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! You will help to contribute towards the promoting and selling of Fairmont St. Andrews bedrooms and facilities

Responsibilities:

  • Take telephone enquiries for leisure room bookings (8 rooms and under) using appropriate level of efficiency and sales technique
  • Process enquiries ensuring they are entered correctly into PM and MFR in accordance to guests needs and the Hotels requirements
  • Respond to enquiries via the website, Email and letter in a timely manner
  • Sell the rates, which are indicated in the calendar, always endeavouring to upgrade the guest to Bay View and Suites
  • Have good knowledge of the Resort facilities – Spa, Golf and Food and Beverage outlets, in order that these facilities can be sold to the guest
  • Booking of Restaurants on the resort, and ensuring that these bookings are communicated to the outlets

Requirements:

  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system

For more details, please scroll down & see the details.

Accor 

TitleReservations Agent Jobs in St. Andrews, Scotland at Fairmont Hotel
Hiring OrganizationFairmont St. Andrews
Job LocationSt. Andrews, Scotland, United Kingdom
Date PostedJan/30/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

Accor Jobs Jan 2022

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