Remote Customer Support Jobs in UK | Emerald Group Careers
Position: Remote Customer Support
Working with Support colleagues in the UK, US and Malaysia, you will be responsible for the administration of online support queries for Emerald’s electronic products and maintaining a front-line service for our customers.
- Ensure all customer queries into the support desk are responded to in a timely, accurate and efficient manner
- Ensure that customer access to the website is set up correctly once their account and subscription details are active
- Set up and amend trial access to Emerald’s products for new and existing customers
- Prior experience within a web customer support/service role is essential (Minimum 1 year)
- The successful candidate will have excellent IT skills, be familiar with web technologies and have the ability to learn new systems quickly
- You must have excellent communication skills and be able to articulate technical and sometimes complex issues in a user-friendly manner
For more details, please visit…
|Title||Remote Customer Support Jobs in UK | Emerald Group Careers|
|Hiring Organization||Emerald Group|
|Job Location||Remote, UK|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Emerald Group Jobs Site..