React Support Engineer job at Shogun | Remote UK

React Support Engineer job at Shogun | Remote UK


React Support Engineer 

Full Time
United Kingdom (Remote)

Employer Description:
Shogun is on a mission to help brands create the best ecommerce experiences in the world, and in the process, become the world’s best remote company.

Job Description:
We are looking to add a React Support Engineer to our team! You’ll work with clients to identify and resolve deeper, React-based front-end issues they’re experiencing with their builds. You’ll also be testing, documenting, and reporting found bugs to our Engineering team. This role is ideal for a front-end web developer with an eye for troubleshooting and providing solutions.


  1. Help with User Interaction: Communicate with users to understand the issues they’re experiencing, and provide updates in a friendly & timely manner.
  2. Troubleshoot: Diagnose users’ front-end technical issues. Identify potential conflicts from themes or other apps and provide fixes to resolve them when possible. Escalate potential bugs and back-end issues for our Engineering team to resolve.
  3. Maintain Coverage: Help our support team and users by covering certain “time blocks” during which you will be monitoring inbound channels for when our users write in to report technical issues.
  4. Collaborate: Work with the Support team to communicate known bugs, brainstorm difficult issues, and handle technical issues escalated by our general support specialists. Work with the Engineering team to report found bugs.


  1. 4+ years of experience with JavaScript, HTML and CSS
  2. Strong working knowledge of React and JSX
  3. Ability to use DevTools for debugging live pages
  4. General understanding of full-stack development and APIs

For more details, please scroll down & see the details.

Remote – Shogun 

React Support Engineer job at Shogun | Remote UK
Hiring OrganizationShogun
Job LocationUnited Kingdom (Remote)
Date PostedMar/21/2021
Base SalaryGBP
DescriptionListed below
Employment TypeFull Time
Valid UntilN/A

Shogun Jobs Mar 2021

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    *This Jobs was Originally Posted on Shogun Job Site..