Program Manager, Safety Support – MEA Community Ops | Uber in Dubai

Program Manager, Safety Support - MEA Community Ops | Uber in Dubai


Employer Description

Uber Technologies, Inc. is an American mobility as a service provider. It is based in San Francisco with operations in approximately 72 countries and 10,500 cities. 

Position: Program Manager, Safety Support – MEA Community Operations
In the Central Safety, Risk and Compliance (SRC) team in Community Operations, We rebuild trust with customers and enable business growth for Uber, by delivering a compliant platform and the best-in-class safety and risk support in EMEA.

Responsibilities:

  • Be the advocate of customer experience and front line teams experience. Identify continuous improvement opportunities, influence or make constant optimisation to policies, process, tools, and ways of working
  • Coordinate with internal teams (Operations, Legal, Policy, Communications, etc.) and/or external stakeholders (regulators, law enforcement, etc.) to resolve escalations in a high quality and timely manner

Requirements:

  • Proven experience in large scale operations (+5 years)
  • Operational excellence. Always on top of our operational performance, anticipating issues and quickly understanding & solving them when they arise.

For more details, please scroll down & see the details.

Uber

TitleProgram Manager, Safety Support – MEA Community Ops | Uber in Dubai
Hiring OrganizationUber
Job Location Dubai, United Arab Emirates
Date PostedMay/10/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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