Program Manager, CMS Products | Amazon Jobs in Austin, TX
Program Manager, CMS Products
Job: Full Time
Austin, TX, USA
Amazon revolutionized customer service, now we are changing what customers expect from technical support. We’re responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music, Prime Video and Alexa.
As a Program Manager (CMS), you will be part of the team that is responsible for enabling the best content experience for our customers. In this role, you will define and execute product roadmaps to deliver innovative solutions that enable our customers to self-resolve support issues.
The candidate must possess excellent analytical skills and a track record of delivering projects in a complex and ambiguous environment. Being able to demonstrate collaboration across multiple levels of the business is a fundamental skill. This role will require you to work with the multiple teams supporting your vision, ensuring they have the correct understanding and are bought into the vision, and that they’re empowered to work autonomously on their responsibilities.
- 2+ years of relevant work experience in project/program management and/or operations in a customer service environment; with success leading cross functional projects, programs or teams.
For more details, please scroll down & see the details.
US – Amazon
|Title||Program Manager, CMS Products | Amazon Jobs in Austin, TX|
|Hiring Organization||Amazon.com Services LLC|
|Job Location||Austin, TX, USA|
|Employment Type||Full Time|
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