Personal Concierge Manager Jobs in Ras Al Khaimah | Hilton Careers

Position: Personal Concierge Manager
A Personal Concierge Manager / Guest Service Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

Responsibilities:

  • Manage, record and resolve promptly Guest or customer complaints
  • Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
  • Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
  • Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
Offered Salary

Depends on Experience

Gender

Male, Female

Qualification

Bachelors Degree

Experience

1-3 Years

Requirements:

  • Previous managerial experience in a customer service function
  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
TitlePersonal Concierge Manager Jobs in Ras Al Khaimah | Hilton Careers
Hiring OrganizationHilton
Job LocationRas Al Khaimah, UAE
Date PostedNov/17/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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*This Jobs was Originally Posted on Hilton Jobs Site..