Position: Telephone Operator
A Telephone Operator with Hilton Hotels and Resorts is responsible for answering and responding to internal and external calls in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities:

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations

For more details, please scroll down & see the details.

Hilton Hotels