Onboarding Specialist | PayPal Jobs in Remote California
PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders
Position: Onboarding Specialist
Remote California, USA
As an Onboarding Specialist, you have a substantial impact being responsible for ensuring that our new and existing retailer partners have the best experience possible with Happy Returns
- Work cross-functionally with key departments such as Retailer Support, Operations, and Product to support our SMB merchant segment
- Manage all merchant support escalations, churn and upsell opportunities
- Develop, track and report out on key performance indicators to gauge retention and customer satisfaction
- Identify and nurture high-growth/potential accounts
- Prior experience working at a SaaS company on a Customer Success team during a time of substantial growth
- Experience executing cross-functional processes to support a large group of customers
- Has a strong background rooted in SaaS, eCommerce and/or retail
For more details, please scroll down & see the details.
|Title||Onboarding Specialist | PayPal Jobs in Remote California|
|Hiring Organization||PayPal Holdings, Inc.|
|Job Location||California, United States (Remote)|
|Employment Type||Full Time|
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