Officer (CRM Analyst) – eCommerce | Alshaya Group Jobs in Dubai

Officer (CRM Analyst) - eCommerce | Alshaya Group Jobs in Dubai


Officer (CRM Analyst) – eCommerce 

Full Time
Dubai Head Office

Employer Description:
Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.

Job Description:
The CRM Analyst will work closely day-to-day within the CRM Team and support promotional/automation teams to design and deploy segmented, targeted customer marketing programmes and to measure their performance. Above all, you will be a tenacious problem solver with a passion for quickly responding to business questions, conducting analysis and providing clear and simple insights to help business decision makers choose the right path. This is an ideal opportunity for a candidate with a passion for data analysis to gain hands-on experience in a fast-growing ecommerce business with a strong data driven culture. 


  1. Work with the CRM team, use customer data to identify segmentation strategies for targeted campaigns, aiming to drive incremental growth for the CRM channel 
  2. Discover user preferences and translate them into new personalization capabilities to amaze our customers 
  3. Demonstrate a test and learn approach to new initiatives and support the roll out of test learnings across campaigns 
  4. Stakeholder management – Be the go-to resource for all teams when it comes to customer analysis, daily/weekly/monthly dashboards and ad hoc data requests.


  1. Bachelors (Economics, Statistics, Engineering, Business)
  2. 1-3 years (digital preferred)
  3. Good understanding of retail and the key drivers of customer life-cycle and purchase behavior
  4. Experience in designing and evaluating marketing experiments and A/B tests

For more details, please scroll down & see the details.

Alshaya Group – UAE

Officer (CRM Analyst) – eCommerce | Alshaya Group Jobs in Dubai
Hiring OrganizationAlshaya Group
Job LocationDubai Head Office
Date PostedMar/22/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilApr/17/2021

Alshaya Group Jobs Mar 2021

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    *This Jobs was Originally Posted on Alshaya Group Job Site..