Marhaba Services Agent Jobs in Dubai | Emirates Group Careers dnata

Marhaba Services Agent Jobs in Dubai | Emirates Group Careers dnata


Marhaba Services Agent
Job: Part Time
Dubai, UAE

Job Description
To provide a comprehensive escort service to all VIP, CIP, Marhaba clients, Unaccompanied Minors and Passengers with special needs. That includes check-in, immigration, Mishandled Baggage, onward connections, reservations, and assistance while resolving issues such as mis-connections, cancelled bookings, improper documentation (visas) etc

Responsibilities:

  • Meet, greet and escort passengers as per the laid down service standards (smile, address by name, cheerful outlook, briefing, grooming standards etc) in order to provide a quality service that projects dnata’s image as a service provider
  • Issue revenue documents/ service vouchers and update the system as per booking requests and service provided in order to ensure the collection of revenue from airlines and corporate clients
  • Carry out the HB collection and EBT issuance at Gate for Customer Airlines, as per the laid down service standards
  • Start activity on time by positioning equipment at Gate , follow the allocation through RTC to ensure that the passengers are promptly intercepted

Requirements:

  • 10 Years schooling or equivalent
  • Customer Service 3+ Years
  • Spoken Arabic and other International Languages are preferable

For more details, please scroll down & see the details.

Emirates Group 

TitleMarhaba Services Agent Jobs in Dubai | Emirates Group Careers dnata
Hiring OrganizationEmirates Group
Job LocationDubai, UAE
Date PostedJan/15/2022
Base SalaryAED
Employment TypePart Time
Valid UntilJan/17/2022

Emirates Group Jobs Jan 2022

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