Manager – Customer Experience | ABB Jobs in UAE 2021

Manager - Customer Experience | ABB Jobs in UAE 2021

Manager – Customer Experience
Job: Full Time
Abu Dhabi, UAE

Job Description
You will be working as Manager Customer Experience and will be part of Process Automation Business Area for Energy Industries Division based in Abu Dhabi, UAE. In this role you will be reporting to Local Division Service Manager and will be responsible for conducting and organizing technical trainings, maintaining, and updating all application or equipment of Customer Experience Center (CEC) located in Abu Dhabi


  • Conduct and organize technical trainings based on installed equipment and systems (control, electrical systems and digital) of ABB within the Energy Industries
  • Generate demand for training and ensure utilization of the center by attracting internal and external stakeholders in coordination with operation and sales function of local division
  • Equip Customer Experience Center (CEC) to meet demand for training, demonstration and presentation of applications and solutions relevant to customers of Energy Industries
  • Provide technical support consultation, remote diagnostics for site support and services on control systems delivered by ABB like 800xA and Symphony or Harmony.
  • Drive usage of augmented reality solutions such as Remote Insights among the tech support team, field engineers and customers.


  • Bachelor’s degree in Engineering
  • Minimum 10 years of experience in the field of control or electrical system.
  • Must have hands-on experience of ABB’s control systems ABB like 800xA and Symphony or Harmony.
  • Prior experience and knowledge in industries such as Oil & Gas, Power & Water, and other Utilities will be beneficial.

For more details, please scroll down & see the details.


TitleManager – Customer Experience | ABB Jobs in UAE 2021
Hiring OrganizationABB Ltd.
Job LocationAbu Dhabi, UAE
Date PostedNov/02/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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