Manager, Client Services Jobs in Abu Dhabi | Bank FAB Careers

Manager, Client Services
Full Time
Abu Dhabi, UAE

Employer Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise

Job Description
The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients The Manager, Client Services will be embedded with the Sales Team, however they are independent from the Sales function and managed by the Head of Elite Client Support to ensure standardization of services rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors and enhance controls

Responsibilities:

1. Be a  highly motivated individual with good interpersonal and communication skills (multi-lingual being an advantage
2. Demonstrate high levels of professional discretion and work ethics as well as having the ability to handle difficult situations/clients in a calm positive manner
3. Demonstrates a willingness for personal development through ongoing internal and external training programs

Requirements:

1. Good understanding of banking products and services
2. University degree in business/ economics/ marketing or minimum of 3 years work experience in a similar field
3. Ability to work in a team and develop professional relationships over all levels
4. Excellent interpersonal skills, creative and a self-starter
5. Good English language skills, both written and spoken, coupled with Arabic would be an advantage. Strong technology skills

For more details, please scroll down & see the details.

UAE – First Abu Dhabi Bank