Lease Loyalty Advocate
Job: Full Time
Hilliard, Ohio, USA

Employer Description
Bayerische Motoren Werke AG, commonly referred to as BMW, is a German multinational corporate manufacturer of luxury vehicles and motorcycles headquartered in Munich, Bavaria, Germany

Job Description
As the Lease Loyalty Advocate, you are responsible for handling inbound and outbound calls for Lease End, Owners’ Choice and Select accounts 210 days to 61 days prior to their scheduled contract maturity date.

Customer interactions focus on advising the customer of their end of term options and obligations, available loyalty programs and providing premium service to positively influence the customer’s upcoming purchase decision and promote BMW Group brand loyalty

Requirements:

• Bachelor’s Degree
• 6-12 Months Automotive Finance or Automotive experience
• 6-12 Months Call Center experience

For more details, please scroll down & see the details.

BMW Group