Key Client Ops – (West region, Madinat Zayed) | Daman Careers

Key Client Ops - (West region, Madinat Zayed) | Daman Careers


Associate – Key Client Operations (UAEN) – ( Western region, Madinat Zayed)
Job: Full Time
Abu Dhabi, UAE

Employer Description
The National Health Insurance Company – Daman is the UAE’s leading health insurer providing comprehensive health insurance solutions to 2.6 million members in the UAE

Job Description

  • Offer superior customer services in key client premises with all core processes and the value added on the spot services like visit visa, individual basic, Thiqa etc.
  • Efficiently monitor TAT for each application/endorsement request/issues handled and submitted to the concerned department
  • Promote, sell and process individual Top-Up policies [Thiqa and Sahtak] end-to-end on spot
  • Coordinate with relevant Daman departments such as Underwriting, Finance, Claims, PRD to ensure efficient daily operations for key client members
  • Prepare business reports and share it on periodic basis with the key clients
  • Collate quarterly feedback and report customer satisfaction results

Requirements:

  • Our perfect candidate is UAE national with a minimum 3 years of work experience in any front office or customer facing role
  • Certification in “Sales Operations Professional” level with a minimum of high school degree
  • With a deep knowledge of health insurance concepts, regulatory & Daman role in managing Health system in UAE

For more details, please scroll down & see the details.

Daman Health 

TitleKey Client Ops – (West region, Madinat Zayed) | Daman Health Careers
Hiring OrganizationDaman Health Insurance
Job LocationAbu Dhabi, UAE
Date PostedJan/11/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilJan/14/2022

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