Inbound Call Center Agent Jobs in UAE | Air Arabia Careers

Inbound Call Center Agent Jobs in UAE | Air Arabia Careers


Call Center Agent – Inbound ( Temp)
Job: Full Time
Sharjah, UAE

Job Description
To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.

Responsibilities:

  1. Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  2. Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  3. Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
  4. Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
  5. Performs any additional responsibilities as advised by the Line Manager/Supervisor.

Requirements:

  1. High School/Diploma or equivalent.
  2. Capable of using technology systems and tools such as Microsoft Office.
  3. Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
  4. No previous experience is required for this role; any experience would be treated as an advantage.

For more details, please scroll down & see the details.

UAE – Air Arabia

TitleInbound Call Center Agent Jobs in UAE | Air Arabia Careers
Hiring OrganizationAir Arabia
Job LocationSharjah, UAE
Date PostedJul/16/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Air Arabia Jobs July 2021

Browse ALL JOBS, You might be interested in one or check Jobs by following categories

Jobs By Country

United States Jobs

United Kingdom Jobs

Arab Emirates Jobs

Time needed: 1 minute.

How to Apply for Middle East (Saudi Arabia , UAE , QATAR , OMAN , KUWAIT and BAHRAIN) Jobs with Overseas Employments Promoters.

  1. Visit Careershive.com We bring you the most legit Jobs from Overseas Employments Promoters that are approved from Govt of Canada
    Search for your favorite Country and Niche
  2. Still Need Help? Contact CareersHive and we will take care moving forward.

To get latest job updates by email please enter your details below

    *This Jobs was Originally Posted on Air Arabia Jobs Site..

    %d bloggers like this: