IKEA - Customer Service Jobs in Yas Island at Al Futtaim
IKEA – Customer Service
Job: Full Time
Yas Island, UAE
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas
You are responsible to operate the Exchange & Refund Desk in the store in day to day function. It is the overall responsibility to take decisions regarding any exchange or refund, and solve any problems so as to ensure that the customer is completely satisfied when he/she leaves the store
- Ensure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy.
- Able to use their judgment to handle specific problems with common sense, thereby ensuring a satisfied customer who will come back. Thus, by providing excellent customer service the JH guides his team in using the opportunity to regain potentially lost customers.
- Responsible in handling returns and exchange issues. Based on his/her judgment, experience and authority given by the management the JH may make exceptions with the purpose of retaining a customer or redressed of genuine grievance.
- Commerce/ Accounting background an advantage
- 2-3 years’ experience in handling till/ cash transaction
For more details, please scroll down & see the details.
|Title||IKEA – Customer Service Jobs in Yas Island at Al Futtaim|
|Hiring Organization||Al Futtaim Private Company LLC|
|Job Location||Yas Island, Abu Dhabi, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Al Futtaim Private Company Jobs Site..