ICS and Interconnect Systems Specialist | Ericsson Jobs in Dubai
Position: ICS (Credit Control) and Interconnect Systems
We are now looking for a 2nd Level Operations professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Mostly application/infrastructure monitoring!
- Monitoring of the production system & ensuring its performance and stability
- Action on issues reported by L1/monitoring teams. Coordination with L3/vendor team for restoration of any faults
- Trouble Tickets resolution – Resolve day to day customer issues
- Coordination with IT/network teams to resolve any operational or functional issues
- Education: Graduate in Computer Science or similar
- Minimum years of relevant experience: 6 years into CSG Ascade
- Have analytical skills to do RCA and help fix the issues.
- Willing to work in 24*7 environment.
- Sound knowledge in Telecom Domain.
For more details, please scroll down & see the details.
|Title||ICS and Interconnect Systems Specialist | Ericsson Jobs in Dubai|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Ericsson Jobs Site..