HSBC Bank | Client Experience Associate in Beverly Hills

HSBC Bank | Client Experience Associate in Beverly Hills


Employer Description

HSBC Bank plc is a British multinational banking and financial services organisation. HSBC’s international network comprises around 7,500 offices in over 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa

Position: Client Experience Associate
Supports retail operational, service, accounting and compliance-related activities within a Wealth Center. Manages completion of branch transactional activities while supporting client alternative delivery channel alternatives. Ensures a premium client experience within the Wealth Center channel and works with Center Manager and the center team to support these efforts.

Responsibilities:

  • Manage the provision of service to branch customers. Identify potential process improvements to ensure achievement of branch performance targets.
  • Manage and support the customer experience within the Wealth Center ensuring service excellence and timely resolution of service and operational issues.
  • Promote an environment that supports diversity and reflects the HSBC brand.

Requirements:

  • Bachelors degree in business, accounting, related field or equivalent experience.
  • Proven decision making, customer service, organizational, analytical, planning and mathematical skills.
  • Sound knowledge of Company products and services offered within the branch system, related operational activities and pertinent regulations.

For more details, please scroll down & see the details.

HSBC Bank

TitleHSBC Bank | Client Experience Associate in Beverly Hills
Hiring OrganizationHSBC Bank
Job LocationBeverly Hills, United States
Date PostedMay/05/2022
Base SalaryUSD
Employment TypeFull Time
Valid UntilDec/31/2025

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