Hotel Reservations Agent Jobs in Ras Al Khaimah | Rotana Hotel Careers
Reservations Agent – Arabic Speaker
Job: Full Time
Ras Al Khaimah, UAE
Rotana Hotel Management Corporation PJSC is a hotel management company in the Middle East, Africa, and the Balkans
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests
- Process and confirm guest room reservations made by clients on the phone, letter or fax
- Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
- Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc
- Show complete product knowledge, understand rate structure and apply rate management
- Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
- Promote and maintain good public relations and endeavors to maximize business
- You should have a diploma / degree within the hospitality field and previous experience in hotel reservations
- You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset
- The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character
- You will work effectively with professionalism and establish effective relationships with internal and external customers
For more details, please scroll down & see the details.
|Title||Hotel Reservations Agent Jobs in Ras Al Khaimah | Rotana Hotel Careers|
|Hiring Organization||The Cove Rotana Resort|
|Job Location||Ras Al Khaimah, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Rotana Hotels Jobs Site..