Guest Service Supervisor Jobs in Ras Al Khaimah | Hilton Marjan Island

Guest Service Supervisor Jobs in Ras Al Khaimah | Hilton Marjan Island

 

Guest Service Supervisor 

Full Time
Ras Al-Khaimah, UAE

Employer Description:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Job Description:
Guest Service Supervisor supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general travel information is provided. 

Responsibilities:

  1. Seek Guest feedback and make operational improvements
  2. Ensure regular and important Guests are recognized and that the Reception department operates with a sales attitude and promotes the hotel brand’s loyalty scheme
  3. Monitor the appearance, standards, and performance of the Guest Service Agent Team with an emphasis on training and teamwork
  4. Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices

Requirements:

  1. Previous supervisory experience in Guest Services within the hotel/leisure/retail
  2. High level of IT proficiency
  3. High level of commercial awareness and sales capabilities
  4. Excellent leadership, interpersonal and communication skills

For more details, please scroll down & see the details.

UAE – Hampton by Hilton Marjan Island

Title
Guest Service Supervisor Jobs in Ras Al Khaimah | Hampton by Hilton Marjan Island
Hiring OrganizationHampton by Hilton Marjan Island
Job LocationRas Al-Khaimah, UAE
Date PostedMar/19/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilN/A

Hampton by Hilton Marjan Island Jobs Mar 2021

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    *This Jobs was Originally Posted on Hilton Hotels & Resorts Job Site..