Guest Relations Officer Jobs in Dubai | Aloft Airport Hotel Careers

Guest Relations Officer Jobs in Dubai | Aloft Airport Hotel Careers

Position: Guest Relations Officer
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room.

Responsibilities:

  • Coordinate with Housekeeping to track room status and guest concerns.
  • File guest paperwork or documentation.
  • Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports.
  • Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
Offered Salary

Depends on Experience

Gender

Male, Female

Qualification

Diploma

Experience

1-3 Years

TitleGuest Relations Officer Jobs in Dubai | Aloft Airport Hotel Careers
Hiring OrganizationAloft Airport Hotel
Job LocationAloft Dubai Airport, 51st Street, Garhoud,
Dubai, United Arab Emirates, United Arab Emirates
Date PostedNov/23/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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Disclaimer:
*This Jobs was Originally Posted on Aloft Hotels Jobs Site..