Guest Relations Officer Jobs in Dubai | Aloft Airport Hotel Careers
Position: Guest Relations Officer
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
|Title||Guest Relations Officer Jobs in Dubai | Aloft Airport Hotel Careers|
|Hiring Organization||Aloft Airport Hotel|
|Job Location||Aloft Dubai Airport, 51st Street, Garhoud,|
Dubai, United Arab Emirates, United Arab Emirates
|Employment Type||Full Time|
*This Jobs was Originally Posted on Aloft Hotels Jobs Site..