Guest Relations Manager Jobs in Abu Dhabi | Rixos Hotels Careers

Position: Guest Relations Manager
An exciting opportunity has arisen for a Guest Relations Manager to join Rixos Premium Saadiyat Island.

Responsibilities:

• Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfaction
• Manage guest services staffing and supervision, including scheduling, training, performance management, coaching, and discipline as needed, promotional recommendations, etc.
• Handle guest complaints and refer them as necessary, follow up on corrective action
• Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known