Guest Experience Deputy Manager | Transguard Company Jobs 2021

Guest Experience Deputy Manager | Transguard Company Jobs 2021


Guest Experience Deputy Manager – EXPO Pavilion
Job: Full Time
Dubai, UAE

Employer Description
Transguard Group operates as an outsourcing company. The Company offers cash, security, manpower, and integrated facility services, as well as business support and outsourcing services. Transguard Group serves customers in the United Arab Emirates

Job Description
Transguard Workforce Solutions are currently recruiting for a Guest Experience Deputy Manager- EXPO Pavilion. The scope of the role is to be part of our large team in creating memories, inspiring generations, setting new standards in guest service and ensuring all our operations run seamlessly to provide a truly authentic experience for our guests. The Deputy Manager will have a strong background in show control for live events and will understand integration of all Audio-Visual elements as well as Stage Automation to complete the delivery of an immersive guest experience

Responsibilities:

  1. To enhance the EXPO pavilion guest experience through engaging and fun interactions showcasing your positive attitude and pride of ownership of the Operation Deputy Manager role.
  2. Provide and model outstanding customer service to all stakeholders throughout the whole of Expo site, including guests, clients and colleagues always, exceeding their expectations.
  3. Fully understand the content, values and wider cultural significance of the pavilion acting as the face of the nation.
  4. Motivate and inspire your teams, forecast and anticipate needs, wants and concerns from staff and lead by example.  Maintain a staff training program and rotation of responsibilities to extend a systems wide skill set within the team.
  5. Act as liaison between the Operation Controller and Team Leaders and floor staff (E.G. Hosts, Security, Maintenance, Cleaners) to ensure smooth and efficient running of operations.
  6. Lead Team Leaders and hosts to ensure all staff fulfil their duties against objectives and behaviours required (any issues on performance are reported to the Operations Controller) to action.

Requirements:

  1. Practical knowledge of show controller systems (Dataton Watchout)
  2. Digital Sound & Lighting Desks
  3. Stage Automation Controller systems (Navigator)
  4. Multiple Projectors and software applications (Kinect)
  5. At least 3+ -years’ experience in management and operating large teams.
  6. Strong interpersonal skills, able to lead, influence and motivate team members.
  7. skills with the ability to multitask, problem solve, think quickly and adapt to ever changing environments.
  8. Exceptional technical service skills.

For more details, please scroll down & see the details.

Transguard Group 

TitleGuest Experience Deputy Manager- EXPO | Transguard Careers 2021
Hiring OrganizationTransguard Group
Job LocationDubai, UAE
Date PostedAug/05/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilSep/27/2021

Transguard Jobs Aug 2021

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