Operator – Guest Communications Agent (Arabic Speaking)
Job: Full Time
Dubai, UAE

Job Description

• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• It is part of your role and your responsibility to fully support all learning and development activities.
• Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
• Answer hotel’s main telephone number and connect guest and colleagues to the correct telephone extension.
• Greet all callers with warm and sincere greeting.

Requirements:

• Senior School qualification or equivalent
• Minimum 2 years’ of experience working in a 5-star hotel environment.
• A minimum of 1 years of Telecommunications/ Front Office experience
• Strong commands of Microsoft Office products, PSMS, HotSOS

For more details, please scroll down & see the details.

Mandarin Oriental Hotel Group