Grandiose Supermarket | Customer Support Jobs in UAE 2022

Grandiose Supermarket | Customer Support Jobs in UAE 2022


Customer Support
Job: Full Time
United Arab Emirates

Employer Description
Grandiose Supermarket Chain located in Abu Dhabi and Dubai, you will have a great shopping experience and great prices. because we love to see your smiles between Grandiose aisles

Responsibilities:

  • Answer customers queries over phone, email and chat
  • Take customers’ requests for orders returns and cancelations
  • Handle customers complains
  • Conduct outbound surveys
  • Take ownership of customer’s cases and follow up with concerned departments
  • Provide first call resolution when possible and ensure customer satisfaction

Requirements:

  • Able to communicate fluently in English verbally over phone and written on emails and chat
  • Previous call center experience is a must
  • Capable of handling customer complaints and queries and ensure customer satisfaction
  • Understanding of the basic customer support KPIs from previous experience; Average handling time, First call resolution, case ownership and follow up etc

For more details, please scroll down & see the details.

Grandiose Supermarket

TitleGrandiose Supermarket | Customer Support Jobs in UAE 2022
Hiring OrganizationGrandiose Supermarket
Job LocationDubai, UAE
Abu Dhabi, UAE
Ras Al Khaimah, UAE
Date PostedFeb/04/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Grandiose Supermarket Jobs Feb 2022

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    *This Jobs was Originally Posted on Grandiose Supermarket Jobs Site..