Frontier Communications | Retail Sales Consultant Jobs in Bradenton, FL

Retail Sales Consultant 
Full Time
Bradenton, FL, USA

Employer Description
Frontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business™ offers communications solutions to small, medium, and enterprise businesses

Job Description
INVOLVES DIRECT CONTACT WITH THE PUBLIC IN A RETAIL SALES ENVIRONMENT AND REQUIRES CONSULTATIVE SELLING, PRODUCT AND STORE MERCHANDISING, INTERACTION WITH CUSTOMER SERVICE SYSTEMS, QUERY AND INPUT (I.E. NEW & EXISTING ORDER ENTRY), AND OTHER DEPARTMENTS AS REQUIRED, SALES OBJECTIVE ACCOMPLISHMENTS, CUSTOMER RETENTION EFFORTS AND PROFESSIONAL CUSTOMER CONTACTS IN THE COMPANY OWNED RETAIL CHANNEL

Responsibilities:

1. ACKNOWLEDGE CUSTOMERS, ENGAGE IN PROBLEM SOLVING CONSULTATIVE DIALOGUE TO DETERMINE CUSTOMER SPECIFIC PRODUCT NEEDS, AND MAKE APPROPRIATE PRODUCT RECOMMENDATION TO THE CUSTOMER
2. DEMONSTRATE PRODUCT KNOWLEDGE OF NETWORK, DIRECT SALE, AND ACCESSORIES IN STORE THROUGH COMMUNICATION WITH THE CUSTOMER, INCLUDING PERFORMING PRODUCT DEMONSTRATION AND QUOTING RATES
3. MAY BE REQUIRED TO PERFORM ADDITIONAL DUTIES AND TASKS AS REQUIRED BY THE COMPANY

Requirements:

1. READ, WRITE, AND SPEAK ENGLISH – BILINGUAL IN SPANISH A PLUS
2. ADD, SUBTRACT, MULTIPLY, AND DIVIDE NUMBERS WITH EMPHASIS ON ACCURACY
3. EXCELLENT COMMUNICATION SKILLS USING TACT AND COURTESY IN FREQUENT SENSITIVE/PRESSURE SITUATIONS
4. BASIC KEYBOARD SKILLS, ALPHA AND NUMERIC

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US – Frontier Communications