Front Officer Supervisor Job at Sofitel London St. James | 5-Star Hotel


Front Officer Supervisor
Job: Full Time
London, United Kingdom

Job Description
Inspiring and engaging. As a Front Office Supervisor, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey

Responsibilities:

  • Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service
  • Ensure correct communication between Front Office and other hotel departments
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Assist Front Office management in the training and development of the team
  • Assist Front Office management in reaching key KPI index such as guest satisfaction, upselling results, loyalty program recruitement and guest personalisation.

Requirements:

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders

For more details, please scroll down & see the details.

Sofitel London St James

TitleFront Officer Supervisor Job at Sofitel London St. James | 5-Star Hotel
Hiring OrganizationSofitel London St James
Job LocationLondon, United Kingdom
Date PostedJan/07/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

Accor Jobs Jan 2022

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