Front Officer Supervisor Job at Sofitel London St. James | 5-Star Hotel
Front Officer Supervisor
Job: Full Time
London, United Kingdom
Job Description
Inspiring and engaging. As a Front Office Supervisor, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey
Responsibilities:
- Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service
- Ensure correct communication between Front Office and other hotel departments
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Assist Front Office management in the training and development of the team
- Assist Front Office management in reaching key KPI index such as guest satisfaction, upselling results, loyalty program recruitement and guest personalisation.
Requirements:
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
For more details, please scroll down & see the details.
Title | Front Officer Supervisor Job at Sofitel London St. James | 5-Star Hotel |
Hiring Organization | Sofitel London St James |
Job Location | London, United Kingdom |
Date Posted | Jan/07/2022 |
Base Salary | GBP |
Employment Type | Full Time |
Valid Until | N/A |
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