Front Desk Agent – Welcomer Jobs in Dubai | Aloft Hotels Careers

Front Desk Agent - Welcomer Jobs in Dubai | Aloft Hotels Careers


Front Desk Agent – Welcomer
Full Time
Dubai, UAE

Employer Description
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru.

Job Description
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.

Responsibilities:

  1. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  2. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  3. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  4. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. 
  5. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.

For more details, please scroll down & see the details.

Aloft Hotels – UAE

Title
Front Desk Agent – Welcomer Jobs in Dubai | Aloft Hotels Careers
Hiring OrganizationAloft Hotels
Job LocationAloft Me’aisam Dubai, Dubai Production City, Dubai, United Arab Emirates
Date PostedMar/25/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilN/A

Aloft Hotels Jobs Mar 2021

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    *This Jobs was Originally Posted on Aloft Hotels Job Site..