Flight Alert Supervisor Jobs in Sharjah | Air Arabia Careers

Position: Flight Alert Supervisor
To lead, supervise, motivate and support the Notify Team in their daily work by developing effective alert process, identifying problems and disruptions, recommending and implementing effective solutions to ensure continuity of business and positive corporate image thereby leading to enhancing customers’ experience.

Responsibilities:

• Plans Notify Teams’ duty roster, coordinates activities, monitors performance, and provides continuous support and coaching.
• Raise the morale of the team when under pressure.
• Develops the efficiency of the team by setting performance and sales targets.
• Assists the team in achieving their individual/group targets by providing guidance and information on inquiries, modifications, cancellations and customer complaints to ensure customers’ satisfaction.