Fleet Administrator – Leasing
Job: Full Time
Dubai, UAE

Employer Description
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas.

Job Description
To improve overall customer satisfaction by ensuring that the customer is dealt with in a pleasant and professional manner by adhering to agreed Hertz standards concerning Vehicle delivery and collection, service and maintenance, end of contracts, exchanges and transfers.

Responsibilities:

• Acting as a mentor to the drivers to help them understand the importance of delivering a great customer service experience.
• Ensure they understand what is expected from them at work to meet the overall department targets.
• Take on ownership of additional reporting such as Service Booking Report & Comments on Replacement Vehicles,
• Pre Lease & New Lease Report, Delivery of Ready Lease Vehicles.

Requirements:

• High school with valid UAE Driving License
• Good Oral and Written English Communication, Good knowledge of MS-Office suite of packages

For more details, please scroll down & see the details.

Al Futtaim