End User Support Specialist | Kering Jobs in Dubai

End User Support Specialist | Kering Jobs in Dubai

End User Support Specialist
Job: Full Time
Dubai, UAE

Employer Description
Kering is a French-based multinational corporation specializing in luxury goods. It owns the luxury brands Balenciaga, Bottega Veneta, Gucci, Alexander McQueen, Yves Saint Laurent.

Job Description
The End User Support Specialist will work in the EMEAI End-User Support (EUS) team and will lead IT support services for corporate and occasionally, stores users with focus on the Middle East area. The EUS team is structured on proximity model, so the candidate will be based in Dubai but will be required to travel to other countries or locations like Abu Dhabi, Kuwait, Qatar, Bahrain, KSA and South Africa


  • The main responsibility is to assist the onsite users on IT technical problems and manage the issues that require a local intervention
  • Responsible for Onsite IT support in all offices locations in the MEA region
  • Coordinate and deploy support policies and procedures to the locations in scope
  • Responsible for local hardware procurement with the suppliers and spare parts management
  • Manage the systems and the tools provided by the group like Asset Management and Mobile Console


  • At least, two or 3 years of experience in the IT support (preferably in fashion or luxury segment)
  • He/she is knowledgeable on main processes used in retail environment; He/she has very good IT skills on office systems and client OS
  • Good knowledge of Windows OS, Apple MAC OS and IOS – major tools knowledge (Office356, Outlook, MS Teams and similar)

For more details, please scroll down & see the details.


TitleEnd User Support Specialist | Kering Jobs in Dubai
Hiring OrganizationKering
Job LocationDubai, UAE
Date PostedJan/09/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Kering Jobs Jan 2022

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